At ZUP TECH, we are committed to providing high-quality solar products backed by reliable warranty support.

1. Warranty Coverage

Our warranty covers:

• Manufacturing defects
• Material faults
• Performance issues under normal usage

Solar systems typically include:

• Solar panels: up to 10 years product + performance warranty
• Inverters: 3–5 years
• Batteries: 1–5 years depending on type

2. Warranty Period

• Warranty starts from date of delivery or installation (whichever is later)
• Exact warranty duration is mentioned on:
  • Product page
  • Invoice
  • Warranty card

3. What We Will Do

If your product qualifies:

• Repair the product, OR
• Replace the defective part/product, OR
• Provide equivalent replacement (if original unavailable)

4. Warranty Claim Process

To claim warranty:

1. Contact support with order details
2. Provide invoice or proof of purchase
3. Submit photo/video of issue
4. Our technician will inspect and verify

5. Warranty Does NOT Cover

• Physical damage, misuse, or accidents
• Unauthorized repair or modification
• Natural disasters (flood, lightning, fire)
• Improper installation or maintenance

6. Customer Responsibilities

• Use products properly
• Follow installation guidelines
• Maintain cleanliness and safety

7. Important Notes

• Warranty is only valid with original invoice
• Warranty may vary by brand and product
• Replacement products continue under remaining warranty period